Privacy Policy

Privacy Policy

Introduction

Welcome to https://sustainable-restroom-solutions-for-schools-and-universities.ecojohns.com (hereafter referred to as “Sustainable Restroom Solutions” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information about our users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This policy outlines the practices related to:

  • Using our applications, services, or products as an authorized user.
  • Visiting and interacting with our websites.
  • Receiving communications from us, such as newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data, including but not limited to:

  • Account Information: Details required to set up and manage your user account.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Banking information and financial records related to payments made through our services.
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities and order dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, used to enhance user experience.
  • Location Data: Your geographical location data, which we may collect for specific features or analytics purposes.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when you interact with our content on these sites.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various methods: user input forms, interactions with our applications, automated tracking technologies (like cookies), and third-party providers who assist in data collection.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide specific services. We use cookies for several purposes:

  • Strictly Necessary: These ensure core features of our website or applications work, such as login sessions.
  • Preference: Cookies remember your preferences and settings to personalize content.
  • Analytics: They enable us to analyze traffic and understand user behavior on our site.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes are achieved, or when no longer required by law, we securely delete or anonymize the data.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processors who adhere to strict data protection standards.
  • Regularly testing and updating our security systems.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to processing.
  • Data portability.
  • Right to withdraw consent.
  • Object based on legitimate interests.
  • File an appeal or complaint with a supervisory authority.

To exercise these rights or for data-related queries, please reach out to our Privacy Team using the contact information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions, requests for information, unsubscribe queries, or data-related concerns, please contact us:

  • Email: contact@sustainable-restroom-solutions-for-schools-and-universities.ecojohns.com
  • Mail: Sustainable Restroom Solutions, [Address], [City, State, ZIP]